Privacy Policy
How NuForm Packaging collects, protects, uses, and handles your personal and corporate packaging data.
Introduction & Scope
Our commitment to data privacy and B2B corporate compliance
NuForm Packaging ("we", "us", "our", or "Company"), operating under Lyka Polymers / Lyka Group, is a premier manufacturer of BRCGS and CPCB certified food-grade PET bowls, snap lids, and rigid plastic packaging containers headquartered in Morbi, Gujarat, India.
This Privacy Policy describes how we collect, store, use, disclose, and safeguard information provided by visitors, B2B procurement partners, distributors, and site users ("you" or "User") accessing our website (nuform.com) and associated client communications.
We value your trust and are committed to treating all personal and corporate inquiry data with strict confidentiality in compliance with applicable Indian and global privacy laws.
Information We Collect
Categories of personal, corporate, and technical data gathered
We collect information to fulfill B2B packaging inquiries, send custom samples, process purchase orders, and deliver optimized digital experiences.
Depending on your interactions with our website and sales channels, we collect the following data types:
- Corporate Contact Information: Full name, job title, company name, business email address, phone number, and physical factory or warehouse delivery address submitted via quote request forms.
- Product Inquiry & Customization Details: Requested PET container specifications, custom mold embossing logos, annual container volumes, sample delivery requests, and technical CAD preferences.
- Technical & Device Data: Internet Protocol (IP) address, browser type and version, operating system, referrer URL, pages visited, date/time stamps, and session duration.
- Communication Records: Records of customer support interactions, email exchanges, WhatsApp business chats, and trade show registration information.
We only collect data necessary to process your packaging inquiries, fulfill product orders, and improve our services.
How We Use Collected Information
Operational and commercial purposes for data processing
Your information is strictly processed for legitimate business purposes associated with packaging manufacturing, distribution, and commercial support.
- Fulfilling Quotations & Orders: Processing B2B quotes, preparing custom sample kits, and executing freight dispatch from our Morbi manufacturing plant.
- Custom Tooling & Branding: Coordinating 3D mold CAD reviews and custom embossing approvals for corporate brand logos.
- Regulatory Compliance & Quality Audit: Maintaining BRCGS food safety compliance audit trails and CPCB plastic waste management regulatory records.
- Customer Support & Communications: Sending order updates, dispatch tracking notifications, catalog revisions, and responding to inquiries.
- Website Security & Optimization: Guarding against fraudulent inquiries, DDoS attacks, and unauthorized system access.
Your data is utilized solely for operational order fulfillment, packaging customization, and legitimate business communications.
Third-Party Data Sharing & Disclosure
Strict constraints on external data transfers
NuForm Packaging NEVER sells, rents, trades, or monetizes customer, corporate, or inquiry data under any circumstances.
Data is disclosed to external third parties only under strict confidentiality agreements for the following essential operational purposes:
- Logistics & Freight Partners: Approved transport providers and courier services required to deliver PET packaging shipments and sample kits.
- Cloud Infrastructure Providers: Secure web hosting, database storage, and email system providers adhering to ISO/IEC 27001 security benchmarks.
- Legal & Regulatory Authorities: Government departments, central tax authorities (GST), or law enforcement agencies when compelled by applicable Indian law or court orders.
Zero data monetization. We share information only with trusted operational partners required to deliver your orders.
Data Security & Retention
Protective measures and data retention protocols
We implement enterprise-grade technical and organizational security measures, including SSL/TLS encryption for website transactions, firewalls, and restricted database access control.
Data retention is aligned with commercial necessity and statutory requirements. Inquiry and transactional data is retained for the duration required to satisfy taxation, BRCGS hygiene audit, and contractual obligations, after which it is securely archived or erased.
We maintain industry-standard security protocols to prevent unauthorized access, alteration, or loss of your corporate data.
Your Privacy Rights
Rights under India Digital Personal Data Protection (DPDP) Act & global frameworks
Depending on your jurisdiction, you possess specific legal rights regarding your personal data processed by NuForm Packaging:
- Right to Access & Information: Request details on personal data stored by us.
- Right to Correction: Request updating or rectification of inaccurate corporate or contact records.
- Right to Erasure: Request deletion of personal records, subject to statutory tax and contract retention obligations.
- Opt-Out of Marketing Communications: Unsubscribe from promotional email announcements at any time via the link provided in messages.
To exercise any of your data rights, contact our Data Protection Office at info@lykagpl.com.